Now accepting new clients in the Bay Area
We help you understand benefits, resolve billing issues, navigate Medi-Cal/Medicare, and fight claim denials — with care and clarity.
We break down EOBs and handle forms step-by-step.
We prepare strong appeals for denied claims.
Spot errors, negotiate, and set payment plans.
Eligibility, applications, and follow-through.
Practical, patient-first advocacy you can count on.
From forms to EOBs, we translate the jargon and handle the steps so you don’t have to.
We assemble documentation and build a clear case to challenge unfair denials.
We check for coding errors, double charges, and help you negotiate workable plans.
Eligibility checks, applications, renewals, and benefits coordination.
Warm handoffs, referrals, pre-authorizations, and records requests.
Know your rights. We help file grievances and escalate when needed.
We assist with durable medical equipment (DME), medication coordination, and access to incontinence supplies by working directly with providers, pharmacies, and supply vendors.
We help arrange and coordinate non-emergency medical transportation (NEMT), including rides to appointments, therapy, and pharmacy visits, working with health plans and transportation providers.
We help locate and connect clients with mental health facilities and substance use treatment programs, including detox, outpatient, and residential rehabilitation services, based on individual needs and coverage.
Local. Compassionate. Relentless about getting you answers.
Transparent options — pick what fits your needs.
Flat benefit review: coverage check + action plan.
Hands-on navigation, paperwork, calls, and follow-ups.
One formal appeal: documentation, letter, submission.
Your support helps TruePath Advocates continue serving our community. Thank you.
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truepathadvocates26@gmail.com
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Meet the founder of True Path Advocates.
Charmaen Herrera
Founder & Chief Executive Officer
Charmaen Herrera is the Founder and CEO of True Path Advocates. She is dedicated to helping individuals and families understand and navigate complex healthcare and insurance systems. Through advocacy, education, and personalized support, Charmaen leads True Path Advocates with a commitment to clarity, compassion, and accountability.